Frequently Asked Questions

No. You do not need a referral to book diagnostic imaging through RivalQuest. You can self-refer for MRI, CT, PET/CT, and Ultrasound appointments. However, having relevant medical history or a referral from your Canadian doctor can be helpful for the radiologist interpreting your results.

Membership starts at $30 CAD for 3 months or $50 CAD for 6 months. This gives you unlimited imaging bookings and specialist consult requests. Imaging itself is pay-per-service: MRI from $575, CT from $450, PET/CT from $1,800, and Ultrasound from $250. Prices are in CAD and may vary by facility.

Absolutely. Canadians are free to seek medical services in the United States. There is no legal restriction on obtaining diagnostic imaging across the border. You are simply paying out-of-pocket for private healthcare services, which is completely lawful in both countries.

Yes. The radiologist report you receive is a professional medical document that any physician can review. Canadian doctors routinely accept imaging results from accredited facilities worldwide. You can print the report or share it digitally with your healthcare provider.

Most radiologist reports are available within 24-72 hours after your scan. Results appear directly in your RivalQuest dashboard where you can view, download, or print them.

If the radiologist identifies a finding that requires follow-up, it will be clearly noted in your report along with recommendations. You can then share the report with your Canadian doctor, or use RivalQuest to request a specialist consult with a U.S. provider who can evaluate the findings and discuss next steps.

Most patients have their scan completed within 1-2 weeks of signing up. Appointments are typically confirmed within 3-5 business days of your request, and results are usually available 24-72 hours after the scan.

Bring a valid government-issued photo ID (passport is recommended for border crossing), your appointment confirmation, and any relevant medical records or prior imaging if you have them. The facility will provide everything else.

Yes, we offer optional transportation assistance for patients traveling to U.S. facilities. This includes guidance on border crossing procedures and, at some locations, coordination with local transport services.

We recommend having valid travel medical insurance when visiting the United States, even for a short medical appointment. This is standard advice for any cross-border trip. Your imaging appointment itself is prepaid through RivalQuest.

After receiving your imaging results, you can request a consultation with a U.S. specialist through the platform. Choose the medical discipline you need, attach your imaging report, and we will connect you with a qualified specialist from our directory of providers near the Canadian border.

Our directory includes specialists across multiple disciplines including orthopedics, neurology, oncology, cardiology, gastroenterology, and more. All listed providers practice in Michigan or other border-area states and are accepting new patients.

Your membership includes the ability to submit unlimited consult requests. However, the specialist's own consultation fees are separate and will be quoted when your consult is confirmed. These fees vary by specialist and type of consultation.

Yes, you can cancel your membership at any time through your account settings. Your access will continue until the end of your current billing period.

Yes. All health information is encrypted in transit and at rest. We use industry-standard security practices and our platform is built on secure cloud infrastructure. Your data is never shared without your explicit consent.